The inveris PluginShop is a B2B shop, that means that we sell our software to business customers only.
We distinguish between two different license models: perpetual and subscription-based. The following two statements apply to both.
All software (plugin) licenses are generally bound to a unique license key. A valid and active license is required in order to continuously receive plugin updates and to get support.
The perpetual licenses of our plugins can be directly purchased using the shopping cart system and are each valid for one single WordPress installation (including Multisite) and – depending on the type – for one year (basic license) from the date of purchase or an unlimited period (lifetime license). Expired basic licenses can be renewed at a 50% discount from the regular price of a new license by providing the related keys on the checkout page.
In the perpetual licensing model, the functionality of the software is not dependent on an active license, meaning it can still be used even if a basic license has expired. (However, updates and support are not longer available in this case.)
After finishing the purchase and payment process (PayPal or prepayment), the software (ZIP archive) as well as the related license key(s) and invoices are provided immediately. Appropriate download links are available both in the purchase confirmation mail and on the customer’s user account page.
Joining to the so-called “immonex ProClub” qualifies the member (customer/subscriber) for obtaining licenses for the software included in the selected subscription plan. Depending on the plan, these licenses can be activated either on one single or multiple WordPress installations. Software and license keys are sent to the customer after reviewing his data sent via a special subscription form.
Unless cancelled (3 working days before end of month), the subscription is automatically renewed and invoiced on a monthly basis.
When opting for the subscription-based licensing model, it is not permitted to continue using the related software after the subscription/membership has expired. In this case, these plugins have to be deleted from the respective websites immediately.
The payment method for this licensing model is direct debit, therefore it’s currently available for customers in the Single Euro Payments Area (SEPA) only.
As part of the (first) purchase process, a user account is being created in order to provide access to downloads, license data, invoices and support forums later.
We occasionally send mails containing product-specific information to the buyers of our plugins (e.g. on updates or security related issues). The permission to send this kind of emails is being granted by finishing the purchase process. Of course, canceling a product newsletter subscription is possible anytime.
Our WordPress plugins can be updated easily via the WordPress backend. Available updates are being displayed automatically if a valid and active license key has been specified in the plugin configuration.
Support on installing, configuring, updating and using our plugins is subject to an active license and is provided via product-related support forums. These are accessible at plugins.inveris.de after signing in with the login data of the personal user account.
Revocation and Refunds
We stand behind the quality of our software. Therefore we grant a right of withdrawal including a full refund within 30 days of the purchase date if problems occur during installing or using our plugins. The purchased license becomes invalid in this case and the software may not be used anymore.
On doing so, we insist on fair play: Prior to a refund, we must be given the opportunity and a sufficient amount of time to analyze the causes and solve the problems. The decision simply not to use a purchased plugin by itself is not a suitable reason for a refund. That is to say that it must be clear which software will be bought for which purpose before the purchase. (If in doubt, please ask first.)
License Terms Updates
We update the license terms from time to time. Previous versions valid on the respective purchase dates before the update remain valid.