Responsible according to article 4, section 7 of the EU General Data Protection Regulation (GDPR) is:
Industriepark Region Trier
Telefon: +49 (0)6502 996890 (13:00 – 17:00 Uhr) (Please solely use our Forum or E-Mail for support requests. Thanks!)
Fax: +49 (0)6502 996892
Server-side Collection of Access Data (Logfiles)
The offerer collects data on every access to this site in so-called „server logfiles”. These data include the name of the of the requested web page, filename, date and time of the request, data volume, notification on successful request, browser type and version, operating system of the user, referrer URL (previously visited web page) and the requesting provider.
The offerer uses the log data exclusively for statistical analyses for the purpose of operating, securing and optimizing the site. However, the offerer reserves the right to examine the log files at a later point in the event that concrete indications give rise to reasonable suspicion of unlawful utilization.
Collection and Use of Personal Data
The offerer will only collect or use personal information if this is legally permitted or the users have voluntarily consented to the collection of said data. As a general rule, it’s clearly obvious for the users of this site which data are being saved, e.g. name and email address on using a contact form.
Personal data required for the purpose of ordering software products (such as name, email address, address, payment details) will be used by the offerer for the fulfillment and execution of the agreement only. These data are treated as confidential, submitted securely and will not be forwarded to third parties, except ones that are directly involved in the order, delivery and payment process and ensure data processing in line with the EU GDPR.
When contacting the offerer (e.g. via a contact form or by email), the user’s data is saved for the purpose of processing the request and answering any further questions that might arise.
The offerer has taken organizational, contractual and technical security measures to ensure that the regulations of the German data privacy acts are being met as well as to prevent accidental or intentional manipulation, loss or the access of unauthorized persons.
Integration of Third Party Services
Personal data are only forwarded to third parties if is this is legally permitted and the respective user has given her/his permission. This is the case, for example, if the forwarding serves the purpose of fulfilling contractual obligations to the user or if the data are requested by the responsible units of law enforcement authorities.
Personal user data will by no means be forwarded for any other reasons to third parties
Information by Newsletter
Emails with commercial information about the offerer and his services are only being sent after an explicit approval by the respective user. Users can cancel the reception of commercial newsletters anytime. A cancellation link is included i. a. in every newsletter mail.
Prior to the newsletter dispatch, the holder of the destination email account receives a mail including a link to confirm the newsletter subscription. Unconfirmed subscriptions are being deleted automatically within four weeks at the latest.
„Commercial information” does not include messages regarding direct contractual, technical or payment issues as well as inquiries on orders or similar messages (information on licenses, security, plugin installation, support etc.) between the offerer and the user (customer). On submitting an order, customers explicitly agree to receive such kind of messages.
As part of the subscription process, the offerer saves the subscription and confirmation date and time as well as the user’s current IP address. The offerer is obliged by law to record these data in order to prove a proper subscription.
Revocation, Modifications, Corrections and Updates
Upon request, the user has the right to receive free-of-charge information about the personal data stored about her/him. In addition, the user has the right to correct any incorrect data as well as to block and delete his personal data unless this conflicts with a statutory obligation to keep these records.